The team focuses on both task and relationship : Team Members Show Different Approaches Toward Getting Tasks Accomplished – By Either Supporting Task And Role Clarity Or By Strengthening Relationships. Team Leaders Adjust Their Work Style Flexibly, And They Also Understand The Different Conditions That Require Either A Task Or Relationship Focus.
Team members openly share information : Team Members Are Easily Accessible To Each Other, Generously Provide Contextual Information, And Openly Share Rationales For Their Decisions As Much As Difficulties And Setbacks.
Team members provide personal information : Individuals Provide Meaningful Personal Information That Fosters Human Connection. While Team Members Don’t Try To Influence Others Through Befriending Them, They Actively Aim At Strengthening Their Relationship Basis To Build Trust And Connections Required For Having Difficult Conversations.
Team members have a habit of building on each other’s ideas : Team Members Acknowledge And Include Ideas Of Others During Brainstorming And Problem-solving Sessions. Team Members Actively Look For Connections Among Their Respective Ideas And Take Different Ideas As Stepping Stone For Their Own Contributions.
Team members address conflict timely : Conflict – Interpersonal Or Intra-team – Is Addressed Directly Or Soon After It Emerges. Rather Than Using “undercover” Forms Of Venting Or Influencing (such As Triangulating, Private Coalitions), Team Members Address Their Differing Opinions Or Needs Directly With Each Other And Use Conflict-resolving Communication.
The team discusses norms for decision-making : The Team Deliberately Discusses And Clarifies How Decisions Are Made, And What Decision Roles Exist On The Team. There Is Clarity About The Range Of Decisions The Team Needs To Address - And Consensus About Which Decisions Are Critical. There Is Agreement About What Level Of Complexity Warrants A More Structured Approach And Respective Tools And Processes Are In Place.
Team members focus on possibility : Team Members Stay Connected To The Strategic Goal And Bigger Picture During Decision-making And Execution. Rather Than Getting Stuck On Problems, Team Members Keep An Eye On The Big Picture And On The Right And Important Aspects Ready To Unfold.
The team manages different ways to think : Team Members Can Appropriately Switch Between Fact Finding, Analysis, And Problem Solving, Between Idealism And Pragmatism, And Different Members In The Team Assume Different “thinking Hats” At Different Times.
The team makes time to reflect how work gets done : Team Members Regularly Talk About The Helping And Hindering Factors To The Team’s Ability To Collaborate Effectively. Such Conversations Focus On Communication, Team Dynamics, Commitment, And Accountability Issues Rather Than Timelines And Deliverables.
On the team, the use of formal power is limited : Team Leaders And Team Members Avoid The Use Of Power, Rank, Or Status – But Rather Seek To Influence Each Other By Setting Positive Personal Examples, Building Meaningful Relationships, And By Providing Transparency About One’s Own Reasoning, Values, And Objectives. Broad Consensus Is Sought - But The Leader Will Make The Final Call If The Team Struggles To Decide.
Team members ensure no one dominates the discussion : Team Members Understand That No One Person Or Faction Has "the Answer". They Actively Seek To Bring Different Perspectives To A Given Problem, Invite Voices They Haven't Heard From In A While, And Make Sure Everybody Talks In A Reasonably Equal Measure.
Team members are clear about roles and responsibilities : Team Members Make Time To Set Up, Review, And Revise Their Roles And Responsibilities On The Team. Interdependence Of Roles As A Reality Of Teamwork Is Accepted And Role-related Conflict Reduced Whenever Possible. Team Members Strive To Meet Mutual Needs.